Meetings Etiquette and Effective Delegation Webinar

INSTITUTE OF CERTIFIED PUBLIC ACCOUNTANTS OF KENYA
(Established under the Accountants Act, Laws of Kenya)

Meetings Etiquette and Effective Delegation Webinar
Date: 9th December  2025
Time: 04.00pm-06.00pm
Delivery Mode: Virtual

Overview

In modern workplaces, the ability to lead structured, respectful, and results-oriented meetings, coupled with effective delegation skills is critical to achieving organizational efficiency. Meetings serve as essential platforms for communication, collaboration, and strategic alignment. However, poorly managed meetings often lead to wasted time, unclear outcomes, and reduced team morale. By observing proper meeting etiquette, professionals can ensure that meetings are purposeful, inclusive, and productive.

Meeting etiquette includes practices such as setting clear agendas, starting and ending on time, active listening, minimizing interruptions, respectful dialogue, and following through on action items. These standards create an environment where participants feel valued, discussions stay focused, and decisions are made efficiently. In virtual or hybrid settings, etiquette becomes even more important to maintain professionalism and engagement.

Complementing meeting etiquette is the ability to delegate tasks effectively, a key leadership function that empowers teams and drives productivity. Effective delegation involves identifying suitable tasks to assign, choosing the right individuals based on competencies, communicating expectations clearly, and providing support and feedback. It enables leaders to focus on strategic priorities, while building capacity and accountability within their teams.

The Institute of Certified Public Accountants of Kenya (ICPAK) invites you to this virtual webinar as it aims to enhance participants’ professional communication, organizational leadership, and team management capabilities. This training will provide practical insights and tools to improve how meetings are conducted and how responsibilities are shared for optimal performance. Participants will leave equipped to foster collaboration, streamline workflows, and contribute to a culture of trust and effectiveness.

Key Areas to Be Discussed During the Session

1. Principles of Meeting Etiquette – Understanding professional behaviors in physical and virtual meetings, including tone, language, turn-taking, and respecting diverse viewpoints.
2. Planning and Structuring Effective Meetings – Developing clear agendas, setting objectives, allocating time appropriately, and managing follow-up actions.
3. Chairing and Participating in Meetings
4. Common Pitfalls in Meetings and How to Avoid Them– Identifying causes of unproductive meetings and applying corrective strategies.
5. Understanding Delegation as a Leadership Tool
6. The Delegation Process – Steps for effective delegation: selecting tasks, matching skills, setting expectations, monitoring progress, and providing feedback.
7. Overcoming Delegation Challenges
8. Simulating Real-World Scenarios

Target Audience:

This webinar will be useful to all professional Accountants and those aspiring to join the profession, Internal and External Auditors, Team leaders, Managers, Supervisors, Consultants and Advisors,

Continuous Professional Development Units (CPDs):
Members of ICPAK and those from reciprocating professional bodies will be awarded 2 Structured CPD Units upon successful completion of the workshop.

Financial Commitment:
The workshop charges are Kshs. 1,000. Charges will cater for the webinar fees, learning materials, and e-certificates of attendance.

Online Booking:
Registration: Delegates are reminded to note that online booking for the webinar is mandatory on https://www.icpak.com/event-registration/Online Booking We call on workshop participants to note that booking is available only online at www.icpak.com and will close one day before the training session. Delegates are reminded to note that online booking for the training is mandatory.

National Industrial Training Authority (NITA) Reimbursement:
The Institute is registered as a trainer with National Industrial Training Authority. The Institute’s registration number is DIT/TRN/47. Participants who are registered levy contributors should apply to NITA for reimbursement of their fees. Please note that this is applicable for Kenyan citizens only and subject to NITA regulations. Remember that to qualify you should apply to NITA for approval prior to the date of the conference. Further details can be obtained from their website (www.nita.go.ke).

Further requests can be channeled to us via telephone calls on, +254 719 074 100, or via email to marketing@icpak.com

We encourage members to regularly visit our website https://www.icpak.com for update.